Alexa doesn't have that many feelings: Children's understanding of AI through interactions with smart speakers in their homes
Alexa doesn't have that many feelings: Children's understanding of AI through interactions with smart speakers in their homes
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Alexa没有那么多感受：孩子们通过在家中与智能音箱互动了解AI
DOI：
10.1016/j.caeai.2023.100176
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发表时间：
2023
影响因子：
14.4
通讯作者：
Andries V
中科院分区：
文献类型：
--
作者：
Andries V
随着Alexa、Siri、Google Home等基于语音的会话助理（CA）已普遍嵌入家庭，许多儿童现在经常与人工智能（AI）系统进行交互。研究儿童对使用人工智能技术的消费设备的体验非常重要，因为这些会影响他们对人工智能及其功能的理解。我们进行了一项混合方法的研究（问卷调查和访谈）与小学6-11岁的儿童在苏格兰建立儿童的理解如何基于语音的CA的工作，他们如何看待自己的认知能力，机构和其他类似人类的素质，他们的意识和信任的隐私方面时，使用CA和他们认为适当的口头互动与CA。大多数孩子高估了CA的智力，并且不确定系统的感觉或代理。他们还缺乏对数据隐私和安全方面的准确理解，并认为对会话助理粗鲁是错误的。探索儿童目前对人工智能支持技术的理解具有教育意义;这些发现将使教育工作者能够开发适当的材料来满足人工智能素养的迫切需求。
As voice-based Conversational Assistants (CAs), including Alexa, Siri, Google Home, have become commonly embedded in households, many children now routinely interact with Artificial Intelligence (AI) systems. It is important to research children's experiences with consumer devices which use AI techniques because these shape their understanding of AI and its capabilities. We conducted a mixed-methods study (questionnaires and interviews) with primary-school children aged 6–11 in Scotland to establish children's understanding of how voice-based CAs work, how they perceive their cognitive abilities, agency and other human-like qualities, their awareness and trust of privacy aspects when using CAs and what they perceive as appropriate verbal interactions with CAs. Most children overestimated the CAs' intelligence and were uncertain about the systems' feelings or agency. They also lacked accurate understanding of data privacy and security aspects, and believed it was wrong to be rude to conversational assistants. Exploring children's current understanding of AI-supported technology has educational implications; such findings will enable educators to develop appropriate materials to address the pressing need for AI literacy.