Supporting the psychosocial needs of patients in general practice: the role of a voluntary referral service

Supporting the psychosocial needs of patients in general practice: the role of a voluntary referral service
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DOI:
10.1016/s0738-3991(02)00247-1
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发表时间:
2004-01-01
影响因子:
3.5
通讯作者:
Faulkner, M
Faulkner, M
中科院分区:
医学2区
文献类型:
--
作者:
Faulkner, M

文献摘要

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这项定性研究描述和分析的主要特点,实践为基础的自愿转诊服务称为病人支持服务(PSS)。这涉及收集访谈数据,从信息和信息服务用户和8个服务提供商,这是分析使用“框架”,定性方法的应用政策研究。研究结果描述了PSS,其感知的有效性和提供服务的障碍。在此基础上,提出了一系列服务发展的战略建议。它的结论是,自愿病人转诊服务,如PSS,拓宽了转诊选择可用于管理患者的心理问题,在初级保健。(C)2002爱思唯尔科学爱尔兰有限公司保留所有权利。
This qualitative study describes and analyses the key features of a practice based voluntary referral service called the Patient Support Service (PSS). This involved collecting interview data from I I service users and 8 service providers, which was analysed using 'Framework,' a qualitative method of applied policy research. The study findings describe the PSS, its perceived effectiveness and barriers to service provision. Following this, a series of strategic recommendations for service development are presented. It is concluded that voluntary patient referral services, such as the PSS, broaden the referral options available for managing patients with psychosocial problems in primary care. (C) 2002 Elsevier Science Ireland Ltd. All rights reserved.