Digital Transformation in Health Care: Augmented Reality for Hands-Free Service Innovation
Digital Transformation in Health Care: Augmented Reality for Hands-Free Service Innovation
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DOI：
10.1007/s10796-019-09937-7
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发表时间：
2020-12-01
影响因子：
5.9
通讯作者：
Krcmar, Helmut
中科院分区：
文献类型：
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作者：
Klinker, Kai;Wiesche, Manuel;Krcmar, Helmut
卫生保健专业人员在日常工作中经常需要访问信息系统。然而，现有的智能设备，如智能手机和平板电脑，很难在护理点使用，因为卫生保健专业人员在工作时需要双手。采用设计科学研究方法，包括人种学实地考察和焦点小组原型测试，我们发现增强现实智能玻璃应用为医疗保健行业的服务创新提供了潜力。我们的智能玻璃原型在伤口治疗期间支持医疗保健专业人员，允许他们在执行过程中免提记录程序。此外，我们在受试者内部设计实验中研究了基于音频和物理交互的智能眼镜的使用。
Health care professionals regularly require access to information systems throughout their daily work. However, existing smart devices like smartphones and tablets are difficult to use at the point of care, because health care professionals require both hands during their work. Following a design science research approach including ethnographic fieldwork and prototype tests with focus groups, we find that Augmented Reality smart glass applications offer potential for service innovation in the health care sector. Our smart glass prototype supports health care professionals during wound treatment by allowing them to document procedures hands-free while they perform them. Furthermore, we investigate the use of audio based and physical interaction with the smart glasses in a within-subjects design experiment.