Keep your customer knowledgeable: financial advisors as educators

Keep your customer knowledgeable: financial advisors as educators
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让您的客户了解知识:财务顾问作为教育者

DOI:
10.1080/1351847x.2019.1700148
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发表时间:
2019
期刊:
The European Journal of Finance
影响因子:
--
通讯作者:
M. Migliavacca
M. Migliavacca
中科院分区:
--
文献类型:
--
作者:
M. Migliavacca

文献摘要

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旨在提高金融知识的教育项目通常收效甚微,或者有相对较快的“衰退期”。在本文中,我提供证据证明财务顾问是提高投资者财务意识的有效途径。我用三个衡量金融素养的标准来检验这种关系:基本、高级和全面;同时测试不同类型的顾问。结果表明,理财顾问具有显著的教育作用;特别是,独立财务顾问的存在往往会增加客户的“高级”财务知识。这项研究具有潜在的重要政策意义,因为它提供了强有力的证据,证明投资者的金融知识可以以一种渐进和稳定的方式提高,而不会直接影响公共基金。
ABSTRACT Educational programmes aimed at increasing financial literacy are typically scarcely effective or have relatively quick ‘decay’ periods. In this paper, I provide evidence that financial advisors are an effective way to increase investors’ financial awareness. I check this relationship using three measures of financial literacy: basic, advanced and overall; and also test different typologies of advisors. Results indicate that financial advisors have a significant educational role; in particular, the presence of independent financial advisors tends to increase the ‘advanced’ financial literacy of their clients. The study has potentially important policy implications, as it provides robust evidence that investors’ financial literacy can be increased in a gradual and stable way that does not directly affect public funds.