How Quickly Should a Communication Robot Respond? Delaying Strategies and Habituation Effects
How Quickly Should a Communication Robot Respond? Delaying Strategies and Habituation Effects
复制标题
DOI：
10.1007/s12369-009-0012-8
复制
发表时间：
2009-04-01
影响因子：
4.7
通讯作者：
Hagita, Norihiro
中科院分区：
文献类型：
--
作者：
Shiwa, Toshiyuki;Kanda, Takayuki;Hagita, Norihiro
本文研究了通信机器人的系统响应时间(SRT)，这种通信机器人利用了拟人的外表和自然语言的对话等社会特征。我们的研究目的是建立通信机器人的SRT设计指南。第一个实验观察到用户在与机器人交互时对不同SRT的偏好，这表明在通信机器人中，用户对SRT的偏好在一秒SRT时达到峰值。一种是延迟策略，我们提出了会话填充语，这是一种通知听者机器人打算做出反应的行为。另一种是在日常生活中使用机器人时，通过习惯化效应来判断第一次实验结果的变化趋势。在这两个研究中，我们探讨了延迟策略和习惯化效应是如何影响SRT偏好的。
This paper reports a study about system response time (SRT) in communication robots that utilize human-like social features, such as anthropomorphic appearance and conversation in natural language. Our research purpose is to establish SRT design guidelines in communication robots. The first experiment observed user preferences toward different SRTs in interactions with a robot which indicated that user SRT preferences in a communication robot are peak at one-second SRT.Based on the results of the first experiment, we conducted two further SRT investigations. One is for delaying strategy and we propose conversational filler which is a behavior that notifies listeners that the robot intends to respond. The other is for habituation effect to see the trend of the first experiment's result will remain or not when using robots in daily life. In both investigations, we addressed how the delaying strategy and the habituation effect affect on SRT preferences.