Improving the safety of homeless young people with mobile phones: values, form and function
Improving the safety of homeless young people with mobile phones: values, form and function
复制标题
使用手机提高无家可归年轻人的安全:价值、形式和功能
DOI:
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发表时间:
2011
期刊:
影响因子:
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通讯作者:
Brian T. Gill
中科院分区:
文献类型:
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作者:
J. Woelfer;Amy Iverson;David G. Hendry;Batya Friedman;Brian T. Gill
By their pervasiveness and by being worn on our bodies, mobile phones seem to have become intrinsic to safety. To examine this proposition, 43 participants, from four stakeholder groups (homeless young people, service providers, police officers, and community members), were asked to consider how homeless young people could use mobile phones to keep safe. Participants were asked to express their knowledge for place-based safety and to envision how mobile phones might be used to improve safety. Detailed analysis of the resulting data, which included value sketches, written value scenarios, and semi-structured discussion, led to specific design opportunities, related to values (e.g., supporting trust and desire to help others), function (e.g., documenting harms for future purposes), and form (e.g., leveraging social expectations for how mobile phones can be used to influence behavior). Together, these findings bound a design space for how mobile phones can be used to manage unsafe situations.