Improving the safety of homeless young people with mobile phones: values, form and function

Improving the safety of homeless young people with mobile phones: values, form and function
复制标题

使用手机提高无家可归年轻人的安全:价值、形式和功能

DOI:
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发表时间:
2011
期刊:
International Conference on Human Factors in Computing Systems
影响因子:
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通讯作者:
Brian T. Gill
Brian T. Gill
中科院分区:
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文献类型:
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作者:
J. Woelfer;Amy Iverson;David G. Hendry;Batya Friedman;Brian T. Gill

文献摘要

被引文献

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由于移动的手机的普及和佩戴,它似乎已经成为安全的本质。为了检验这一命题,来自四个利益相关者群体(无家可归的年轻人,服务提供者,警察和社区成员)的43名参与者被要求考虑无家可归的年轻人如何使用移动的手机来保持安全。参与者被要求表达他们对基于场所的安全的了解,并设想如何使用移动的电话来提高安全性。对结果数据的详细分析,包括价值草图、书面价值场景和半结构化讨论,导致了与价值相关的特定设计机会(例如,支持信任和帮助他人的愿望),功能(例如,记录危害以供将来使用),以及表格(例如,利用社会对如何使用移动的电话来影响行为的期望)。总之,这些发现为如何使用移动的电话来管理不安全的情况提供了设计空间。
By their pervasiveness and by being worn on our bodies, mobile phones seem to have become intrinsic to safety. To examine this proposition, 43 participants, from four stakeholder groups (homeless young people, service providers, police officers, and community members), were asked to consider how homeless young people could use mobile phones to keep safe. Participants were asked to express their knowledge for place-based safety and to envision how mobile phones might be used to improve safety. Detailed analysis of the resulting data, which included value sketches, written value scenarios, and semi-structured discussion, led to specific design opportunities, related to values (e.g., supporting trust and desire to help others), function (e.g., documenting harms for future purposes), and form (e.g., leveraging social expectations for how mobile phones can be used to influence behavior). Together, these findings bound a design space for how mobile phones can be used to manage unsafe situations.