Differences between Childrens Social Workers and Adults Social Workers on Sense of Burnout, Work Conditions and Organisational Social Support
Differences between Childrens Social Workers and Adults Social Workers on Sense of Burnout, Work Conditions and Organisational Social Support
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DOI：
10.1093/bjsw/bcr135
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发表时间：
2012-10-01
影响因子：
1.8
通讯作者：
Hamama, Liat
中科院分区：
文献类型：
--
作者：
Hamama, Liat
本研究旨在调查232名以色列社会工作者（126名直接治疗儿童和青少年，106名直接治疗成人）的倦怠经历。职业倦怠的社会工作者的人口特征，外在和内在的工作条件，以及社会支持在工作场所的同事，他们的直接主管和他们的机构负责人进行了调查。在以色列，儿童社会工作者并没有比成人社会工作者更高的倦怠经历。平均而言，两组都表现出中等强度的倦怠。然而，显着的差异出现在两组之间的感知工作条件和机构负责人的支持。也就是说，儿童社会工作者认为更好的外在工作条件比工人的成年人，谁报告更好的内在工作条件。此外，儿童社会工作者报告说，他们的机构负责人比为成年人服务的工作者提供更多的支持。倦怠显着负相关，年龄，专业经验，内在和外在的工作条件，社会支持的同事在组织和机构负责人。专业经验和同事的支持，并从机构负责人的贡献显着解释的方差倦怠强度。此外，内在的工作条件中介专业经验和经验的倦怠。对这些发现的各种解释进行了讨论。
This research study aimed to examine the experience of burnout among 232 Israeli social workers (126 who were directly treating children and adolescents and 106 who were directly treating adults). Burnout was investigated in relation to social workers demographic characteristics, extrinsic and intrinsic work conditions, and social support at the workplace by colleagues, their direct supervisor and the head of their agency. Social workers of children did not report a higher experience of burnout than social workers of adults in Israel. Both groups indicated, on average, a moderate intensity of burnout. However, significant differences emerged between the two groups on perceived work conditions and on support from the agency head. That is, childrens social workers perceived better extrinsic work conditions than workers of adults, who reported better intrinsic working conditions. In addition, childrens social workers reported higher support from their agency heads than did workers serving adults. Burnout was significantly negatively correlated with age, professional experience, intrinsic and extrinsic work conditions, and social support from colleagues within the organisation and from the agency head. Professional experience and support from colleagues and from the agency head contributed significantly to explaining the variance in burnout intensity. Moreover, intrinsic work conditions mediated between professional experience and experience of burnout. Various explanations for these findings are discussed.