How can Journalists Promote News Credibility? Effects of Evidences on Trust and Credibility

How can Journalists Promote News Credibility? Effects of Evidences on Trust and Credibility
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DOI:
10.1080/17512786.2019.1605839
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发表时间:
2020-03-15
影响因子:
2.1
通讯作者:
Moehring, Wiebke
Moehring, Wiebke
中科院分区:
人文科学4区
文献类型:
--
作者:
Henke, Jakob;Leissner, Laura;Moehring, Wiebke

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针对当前关于新闻媒体失去信任的争论,实践和研究中的新闻专家常常要求记者应集中精力提高报道质量,从而注重事实和证据。基于信任和可信度的研究,我们研究不同形式的证据的使用如何影响新闻报道的可信度和质量评价,以及从受众的角度来看的阅读体验。我们进行了一项在线实验,以检测在线文章中科学来源、统计信息及其可视化的影响。我们的研究结果表明,这些证据增加了可信度。与此同时,我们发现,在文章中添加科学来源、统计数据和可视化效果并不会降低文章的阅读乐趣,反而会提高新闻用户眼中文章的生动性。讨论了进一步的结果和影响。
With reference to the current debate about a loss of trust in news media, journalism experts in practice and research often demand that journalists should concentrate on enhancing the quality of their reporting and hence focus on facts and evidences. Building on research on trust and credibility, we investigate how the use of different forms of evidences affects the credibility and quality evaluation of news stories, as well as the reading experience from the audience's perspective. We conducted an online experiment to detect the influence of the presence of scientific sources, statistical information, and their visualization in an online article. Our findings indicate that these evidences increase the perceived credibility. At the same time, we found that adding scientific sources, statistical data and, visualizations to an article does not lessen its reading enjoyment but improves its perceived vividness in the view of news users. Further results and implications are discussed.