Online Information and Communication Systems to Enhance Health Outcomes Through Communication Convergence
Online Information and Communication Systems to Enhance Health Outcomes Through Communication Convergence
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DOI:
10.1111/hcre.12117
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发表时间:
2017-10-01
影响因子:
5
通讯作者:
Kreps, Gary L.
中科院分区:
文献类型:
--
作者:
Kreps, Gary L.
The growing use of digital health communication channels has produced dramatic changes, providing broad access to information for making health decisions and addressing users' emotional needs. Digital health communication channels combine mass and interpersonal communication in different ways. Type 1 convergence occurs sequentially: Individuals obtain health information online that they discuss interpersonally with health providers. Type 2 convergence involves discussions occurring via online health information systems. The effectiveness of these systems depends upon seven communication design and implementation strategies. Emerging interactive health information systems provide customized responses tailored to individuals' specific needs and situations. All these forms of media convergence can improve health education, health promotion, and health behavior change.