Woes, Workarounds, and Wishes of Users Living in a Multinetwork Reality
Woes, Workarounds, and Wishes of Users Living in a Multinetwork Reality
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DOI：
10.1145/3544549.3585795
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发表时间：
2023-04
期刊：
影响因子：
--
通讯作者：
M. Hossain;Morgan Vigil-Hayes
中科院分区：
文献类型：
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作者：
M. Hossain;Morgan Vigil-Hayes
尽管人们努力实现普遍的高速宽带连接，但世界各地的用户仍然经历着持续的多网络现实--跨空间和时间的不同容量的多个网络上间歇性的互联网访问的现实。在这项最新的工作中，我们调查了用户在使用不同的基于互联网的服务时所面临的挑战，以及他们在多网络现实中为克服这些挑战而采取的缓解策略。此外，我们还调查了用户如何设想基于软件的干预措施，这些措施可能会增强他们现有的策略，并帮助他们更好地管理他们在多网络现实中的活动。最后，基于我们的研究结果从定性分析的半结构化访谈，我们探讨了一个二维的设计空间定义的认知和资源成本，并讨论了未来的工作方向。
Despite efforts towards pervasive, high-speed broadband connectivity, users worldwide continue to experience a persistent multinetwork reality–a reality of intermittent Internet access over multiple networks of varying capacities across space and time. In this late-breaking work, we investigate the challenges users face while using different Internet-based services and the mitigating strategies they adopt to overcome those challenges in a multinetwork reality. In addition, we also investigate how users envision software-based interventions that might augment their existing strategies and help them better manage their activities in a multinetwork reality. Finally, based on our findings from a qualitative analysis of semi-structured interviews, we explore a two-dimensional design space defined by cognitive and resource costs and discuss directions for future work.