A language/action perspective on the design of cooperative work
A language/action perspective on the design of cooperative work
复制标题
合作工作设计的语言/动作视角
DOI：
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复制
发表时间：
1986
期刊：
影响因子：
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通讯作者：
T. Winograd
中科院分区：
文献类型：
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作者：
T. Winograd
在设计基于计算机的系统时，我们的工作视角塑造了将要提出的设计问题和寻求的解决方案。本文介绍了一种基于语言作为行动的观点，并探讨了其对实际系统设计的影响。语言/行动的角度进行对比，一些其他目前突出的观点，并说明了一个扩展的例子，在医院病房的护理工作的研究基础上。我们将展示它如何导致对该工作的特定分析，从而揭示创造新设计的潜力，使工作（和工人）更有效。
In designing computer-based systems, we work within a perspective that shapes the design questions that will be asked and the kinds of solutions that are sought. This paper introduces a perspective based on language as action, and explores its consequences for practical system design. The language/action perspective is contrasted to a number of other currently prominent perspectives, and is illustrated with an extended example based on studies of nursing work in a hospital ward. We show how it leads to particular analyses of that work, which reveal potentials for creating new designs that can make the work (and the workers) more effective.