The Balance Theory and the Work System Model ... Twenty Years Later
The Balance Theory and the Work System Model ... Twenty Years Later
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DOI：
10.1080/10447310902864928
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发表时间：
2009-01-01
影响因子：
4.7
通讯作者：
Carayon, Pascale
中科院分区：
文献类型：
--
作者：
Carayon, Pascale
本文描述了工作系统模型和平衡理论的起源，它们是作为一种整合各种文献中关于工作的知识的方式而发展起来的：工作/组织设计、工作压力、人为因素和人体工程学。回顾了平衡理论的关键概念。描述了工作系统模型和相关的设计原则。最初，平衡理论强调工作对工作压力的影响；后来描述了其他工人的成果，如工作满意度，工人的健康，安全和福祉。最后，本文描述了平衡理论应用的四个新兴领域：(a)工作系统对工人绩效的影响，(b)工作系统的多层次分析，(c)理解非工作领域，以及(d)应用于医疗保健和患者安全，也称为工作系统和患者安全的系统工程倡议模型。
This article describes the origins of the work system model and the Balance Theory, which were developed as a way of integrating knowledge about work from various bodies of literature: job/organizational design, job stress, and human factors and ergonomics. Key concepts of the Balance Theory are reviewed. The work system model and associated design principles are described. Originally, the Balance Theory emphasized the impact of work on job stress; other worker outcomes were later described such as job satisfaction, and worker health, safety, and well-being. In conclusion, the article describes four emerging areas of application of the Balance Theory: (a) impact of the work system on worker performance, (b) multilevel analysis of the work system, (c) understanding the nonwork sphere, and (d) application to health care and patient safety, also known as the Systems Engineering Initiative for Patient Safety model of work system and patient safety.