The application of the balanced scorecard ( BSC ) in the higher education setting of a Polish university

The application of the balanced scorecard ( BSC ) in the higher education setting of a Polish university
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平衡计分卡( BSC )在波兰大学高等教育中的应用

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发表时间:
2015
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通讯作者:
B. Klepacki
B. Klepacki
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作者:
Michał Pietrzak;J. Paliszkiewicz;B. Klepacki

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公共和私营部门的竞争日益激烈,引起了人们对质量改进、设计和实施组织绩效评估系统的兴趣。学术组织也认识到实施这种系统的必要性,例如,最近在高等教育组织绩效方面的一些工作利用卡普兰和诺顿的平衡计分卡(BSC)将特征战略目标(例如卓越的研究和教学)转化为绩效衡量标准。目前,需要不断提高组织业绩的质量。本文介绍了平衡计分卡作为一种绩效评价和战略管理系统。我们的研究强调在高等教育中使用平衡计分卡。BSC模型应用于一所公立大学,信息系统(IS)专用于支持监控策略。最后在结论部分提出了未来研究的建议。
The increased competition both in the public and private sector has caused growing interest in quality improvement, designing, and implementing organizational performance measurement systems. Academic organizations also recognized the need for implementing such systems, for example, some recent works in organizational performance in higher education make use of Kaplan and Norton’s Balanced Scorecard (BSC) to translate the characteristic strategic goals (e.g. research and teaching excellence) into performance measures. Currently, continuous quality improvement of organizational performance is required. In this paper BSC as performance measurement and strategic management system was described. Our research emphasized using BSC in higher education. The BSC model applied to a public university and the information system (IS) dedicated to supporting monitoring strategy. The proposition of future research is written in conclusion.
DOI: --
发表时间: 2005
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作者:
櫻井通晴;伊藤和憲;長谷川恵一監訳;(Robert S. Kaplan;David P. Norton原著)
通讯作者: David P. Norton原著)