Using design and innovation principles to reduce avoidable emergency department visits among employees of a large academic medical center.
Using design and innovation principles to reduce avoidable emergency department visits among employees of a large academic medical center.
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DOI：
10.1016/j.hjdsi.2020.100514
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发表时间：
2021-03
期刊：
影响因子：
--
通讯作者：
Asch DA
中科院分区：
文献类型：
--
作者：
Chaiyachati KH;Mahraj K;Mrad CG;O'Malley CJ;Balasta M;Snider C;Huffenberger AM;Hanson CW 3rd;Mehta SJ;Asch DA
大多数大型雇主都为员工的健康福利提供自我保险，这为雇主提高医疗保健的价值创造了动力。同时也是医疗保健提供者的雇主可以通过直接提供临床服务来实现价值，而不仅仅是通过健康计划或保险产品的设计。创新和设计方法可以系统地应用于医疗保健问题，以指导关于应该或不应该扩展的解决方案的决策。由医疗保健提供者组织向其员工提供的虚拟按需紧急护理服务有可能减少不必要的急诊室就诊并降低护理总成本。
Most large employers self-insure their employee health benefits, creating a motivation for employers to improve health care’s value. Employers who are also health care providers can aim for value through the direct provision of clinical services, not just through wellness programs or the design of insurance products. Innovation and design methods can be systematically applied to health care problems to guide decisions about solutions which should or should not be scaled. A virtual, on-demand urgent care service provided by a health care provider organization to its employees has the potential to reduce unnecessary emergency department visits and decrease the total cost of care.
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