Perspectives on provider behaviors: A qualitative study of sexual and gender minorities regarding quality of care
Perspectives on provider behaviors: A qualitative study of sexual and gender minorities regarding quality of care
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DOI:
10.5172/conu.2013.44.1.99
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发表时间:
2013-04-01
影响因子:
1.6
通讯作者:
Walsh, Elaine
中科院分区:
文献类型:
--
作者:
Rounds, Kelsey E.;McGrath, Barbara Burns;Walsh, Elaine
Lesbian, gay, bisexual, transgender, and queer (LGBTQ) identified patients report receiving substandard care from healthcare providers. They face the fear and disturbing reality of discrimination when accessing health care. Without culturally sensitive treatment, nursing and other health professions do not properly care for this population. Following the recent trend towards awareness and need for inclusion of LGBTQ populations in healthcare, this paper provides a summary of the current literature on the treatment and needs of LGBTQ people and describes focus groups conducted to explore perceptions regarding provider behaviors. It concludes with a list of behaviors that enhance or impede quality care that can serve as a guide for healthcare professionals.