Improving Written Communication Through Minimal Feedback.

Improving Written Communication Through Minimal Feedback.
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通过最少的反馈改善书面沟通。

DOI:
10.1080/01690969208409378
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发表时间:
1992
期刊:
Language and cognitive processes
影响因子:
--
通讯作者:
Gernsbacher,MortonAnn
Gernsbacher,MortonAnn
中科院分区:
--
文献类型:
--
作者:
Traxler,MatthewJ;Gernsbacher,MortonAnn

文献摘要

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我们认为,作家必须形成准确的陈述,他们的读者将如何解释他们的文本,以成功地传达他们的想法。在两个实验中,我们研究了从读者那里获得反馈是否有助于作者更好地表达他们的文本是如何被解释的。在我们的第一个实验中,一组受试者(写作者)写下一组几何图形的描述;另一组受试者(阅读者)阅读这些描述,并用它们从一组看起来相似的干扰图形中选择图形。一半的作者收到了关于读者选择数字的反馈,一半的作者没有收到这种反馈。那些收到反馈的作者比那些没有收到反馈的作者改进了他们的描述。在我们的第二个实验中,一半的作者收到了两次反馈,对一组数字的描述,而另一半的作者没有收到反馈。然后,所有的作家都描述了一组新的数字。那些以前收到过反馈的作者比那些从来没有收到过反馈的作者写得更好。我们的结论是,反馈--即使是这种最小形式的反馈--帮助作者设想读者如何解释他们的文本。
We propose that writers must form accurate representations of how their readers will interpret their texts to convey their ideas successfully. In two experiments, we investigated whether getting feedback from their readers helps writers form better representations of how their texts are interpreted. In our first experiment, one group of subjects (writers) wrote descriptions of a set of geometric figures; another group of subjects (readers) read those descriptions and used them to select the figures from sets of similar looking distracter figures. Half the writers received feedback on how well their readers selected the figures, and half the writers did not receive this feed-back. Those writers who received feedback improved their descriptions more than those writets who did not receive feedback. In our second experiment, half the writers received two treatments of feedback on thek descriptions of one set of figures, whereas the other half of the writers did not receive feedback. Then, all the writers described a new set of figures. Those writers who had previously received feedback write better new descriptions than did those writers who had never received feedback. We concluded that feedback - even this minimal form of feedback - helps writers to envision how readers interpret their texts.