Non-attendance at clinic: cycles of audit of a consultant based gastroenterology outpatient department
Non-attendance at clinic: cycles of audit of a consultant based gastroenterology outpatient department
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DOI：
10.1136/pgmj.2003.013797
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发表时间：
2004-10-01
影响因子：
5.1
通讯作者：
Bateson, MC
中科院分区：
文献类型：
--
作者：
Bateson, MC
已作出努力，以减少在普通医学和胃肠病学诊所看病的新预约的违约率。尽管优化了诊所的运作，但不出勤率仍然令人不满意，与NHS的平均水平相当。违约率在短期内有所改善，这似乎是由大选和搬到新楼等无关因素造成的。虽然提高出勤率的努力似乎适合节约资源，但不能对这项研究的结果提出明确的建议。
Attempts were made to reduce defaulting rates for new appointments to see a consultant in a general medical and gastroenterology clinic. Despite optimising the operation of the clinic, the non-attendance rate remained unsatisfactory, and comparable to the average for the NHS. There were short term improvements in defaulting rates, which appeared to result from extraneous factors such as a general election and moving to new buildings. Though efforts to improve attendance rates seem appropriate to conserve resources, no definite recommendations can be made on the results of this study.