Reimagining police engagement? Kenya National Police Service on social media
Reimagining police engagement? Kenya National Police Service on social media
复制标题
重新想象警察的参与？
DOI：
10.1080/10439463.2019.1589470
复制
发表时间：
2019
影响因子：
2.7
通讯作者：
Dwyer M
中科院分区：
文献类型：
--
作者：
Dwyer M
在非洲大陆，官方警察使用社交媒体进行公共活动是一个相对较新的现象，肯尼亚国家警察局走在了这一趋势的前列。本文结合访谈、焦点小组、政策文件和社交媒体数据，探讨了NPS使用社交媒体的动机和目标。它还突显了它们在实施其战略时面临的许多挑战。研究发现，虽然在警务中使用社交媒体的目的是分散警方的沟通努力，但在肯尼亚，IS已经将他们重新集中起来。此外，它不仅没有改革警察和公众互动的方式，反而经常加强现有的做法。虽然社交媒体似乎还没有彻底改变肯尼亚警方与公众互动的方式，但有迹象表明，公众已经接受了警方的社交媒体账户。在一个对警察缺乏信任的环境中，这种对接触的开放态度被认为是国家警察内部令人鼓舞的成就。
Official police use of social media for public engagement is a relatively new phenomenon on the African continent and the Kenya National Police Service (NPS) is at the forefront of this trend. Drawing on a combination of interviews, focus groups, policy documents, and social media data, this article explores the NPS’s motivations and goals in using social media. It also highlights many of the challenges they have faced in implementing their strategy. The research finds that while the use of social media in policing aims to decentralise police communication efforts, in Kenya is has recentralized them. Furthermore, instead of reforming the way the police and public interact, it often serves to reinforce existing practices. While social media does not yet seem to be revolutionising the way the police engage with the public in Kenya, there are indications that the public is receptive to police social media accounts. In an environment where there is little trust in the police, this openness to engagement is considered an encouraging achievement within the NPS.