The effects of complexity on business processes reengineering: values and limitations of modeling and simulation technologies
The effects of complexity on business processes reengineering: values and limitations of modeling and simulation technologies
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复杂性对业务流程再造的影响：建模和仿真技术的价值和局限性
DOI：
10.1109/wsc.1998.745999
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发表时间：
1998
期刊：
影响因子：
--
通讯作者：
Batoul Modarres
中科院分区：
文献类型：
--
作者：
Mohsen M. Fathee;R. Redd;Darcy Gorgas;Batoul Modarres
认为，模拟和建模技术的价值往往取决于创建模型，可以提供一个系统的，定义明确的方式来表示一个公司的业务流程的结构。因此，稳定系统的行为可以通过建模和仿真来预测。稳定的业务流程可以随着时间的推移达到平衡。然而，复杂性（分层过程）和复杂过程中的随机变化往往会创建出倾向于不达到平衡的动态系统。因此，复杂和动态系统的模拟和建模往往在这些系统的可预测性方面增加较少的价值。
Argues that the value of simulation and modeling technology tends to be contingent on creating models that can offer a systematic, well-defined way of representing the structure of a firm's business processes. As such, the behavior of stable systems can be predicted through modeling and simulation. Stable business processes can reach an equilibrium over time. Complexity (hierarchical processes) and random changes within complex processes, however, tend to create dynamic systems that have a tendency not to reach an equilibrium. Hence, simulation and modeling of complex and dynamic systems tend to add less value in the predictability of such systems.