Cross-functional project groups in research and new product development: Diversity, communications, job stress, and outcomes
Cross-functional project groups in research and new product development: Diversity, communications, job stress, and outcomes
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DOI：
10.5465/3069369
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发表时间：
2001-06-01
影响因子：
10.5
通讯作者：
Keller, RT
中科院分区：
文献类型：
--
作者：
Keller, RT
开发了一个跨职能项目小组模型，并在对来自四家公司的93个研究和新产品开发小组的研究中对假设进行了检验。结果表明，职能多样性通过对外沟通对一年后的指标产生间接影响。技术质量以及进度和预算绩效有所提高，但小组凝聚力下降。职能多样性还通过工作压力对小组凝聚力产生间接影响，小组凝聚力再次降低。讨论了跨职能小组概念模型的发展及其有效管理的意义。
A model of cross-functional project groups was developed and hypotheses were tested in a study of 93 research and new product development groups from four companies. The results showed that functional diversity had indirect effects through external communication on one-year-later measures. Technical quality and schedule and budget performance improved, but group cohesiveness diminished. Functional diversity also had an indirect effect through job stress on group cohesiveness, which was again reduced. Implications for the development of conceptual models of cross-functional groups and their effective management are discussed.