Brand equity effects on financial performance in Japanese fashion market: applying complexity theory via fsQCA
Brand equity effects on financial performance in Japanese fashion market: applying complexity theory via fsQCA
复制标题
品牌资产对日本时尚市场财务绩效的影响:通过 fsQCA 应用复杂性理论
DOI:
10.1080/20932685.2021.1960581
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发表时间:
2021
影响因子:
3.8
通讯作者:
Numata Hideho
中科院分区:
文献类型:
--
作者:
Miao Miao;Go I;Ikeda Kayo;Numata Hideho
This study applies complexity theory to examine the effects of loyalty programs (LP) and consumer characteristics, as well as the perceptional and behavioral brand factors that influence brand equity and firm financial performance. It focuses on 14 Japanese fashion brands for a specific duration of the COVID-19 pandemic. Further, this study considers the effects of complex components on performance (brand equity and firm financials) by testing the asymmetric relationships that exist between brand equity, LPs, and financials via fuzzy-set qualitative comparative analysis. We mainly address two research questions: (1) Do insights on brand equity from young generations contribute to firm financial outcomes? (2) In the declining fashion market, do LPs affect brand equity and firm financial performance? The results present causal configurations that could either directly, or indirectly, and positively, or negatively, influence outcomes (brand equity and firm financials) depending on various contexts, such as consumer demographics and shopping conditions.
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