Email fraud: The search for psychological predictors of susceptibility
Email fraud: The search for psychological predictors of susceptibility
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DOI：
10.1371/journal.pone.0209684
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发表时间：
2019-01-16
期刊：
影响因子：
3.7
通讯作者：
Harrison, Timothy
中科院分区：
文献类型：
--
作者：
Jones, Helen S.;Towse, John N.;Harrison, Timothy
我们做出的有关电子邮件合法性的决定可能会对个人和组织的安全造成有害威胁。然而，用户对网络钓鱼电子邮件的反应却很不统一。有些人有反应，有些人则没有。这种决策多样性的根源是什么？从心理学的角度来看，我们考虑认知和情境影响，这可能解释为什么某些用户比其他用户更容易受到影响。除了用作欺诈易感性代理的电子邮件判断任务外，224 名参与者还完成了一系列认知任务。此外，我们还操纵了电子邮件合法性判断的时间压力。我们认为认知反思和感觉寻求是易感性的重要预测因素，尽管其影响不大。除此之外，要求做出更快反应的参与者犯了更多的判断错误。我们得出的结论是，某些认知特征在一定程度上导致了电子邮件欺诈的易感性，这对限制在线安全漏洞和训练安全行为的努力具有影响。
Decisions that we make about email legitimacy can result in a pernicious threat to security of both individuals and organisations. Yet user response to phishing emails is far from uniform; some respond while others do not. What is the source of this diversity in decision-making? From a psychological perspective, we consider cognitive and situational influences that might explain why certain users are more susceptible than others. Alongside an email judgment task employed as a proxy for fraud susceptibility, 224 participants completed a range of cognitive tasks. In addition, we manipulated time pressure for email legitimacy judgments. We identify cognitive reflection and sensation seeking as significant, albeit modest, predictors of susceptibility. Further to this, participants asked to make quicker responses made more judgment errors. We conclude there are cognitive signatures that partially contribute to email fraud susceptibility, with implications for efforts to limit online security breaches and train secure behaviors.