An exploratory study of sales promotions for multichannel holiday shopping
An exploratory study of sales promotions for multichannel holiday shopping
复制标题
多渠道假日购物促销的探索性研究
DOI:
10.1108/09590550910988048
复制
发表时间:
2009
影响因子:
4.4
通讯作者:
K. Kwon
中科院分区:
文献类型:
--
作者:
Hyunjoo Oh;K. Kwon
Purpose – The purpose of this paper is to explore how consumers respond to price promotions in stores and on internet channels during a holiday season. Since holiday shopping has long been considered promotion intensive and multichannel shopping is increasing, it is important to understand whether consumers respond differently to price promotions from these two different channels. The paper aims to examine whether the extent of price promotions that consumers perceive in online and offline channels and their sensitivity to such price promotions influences their holiday spending in each channel.Design/methodology/approach – A public telephone survey was conducted to collect data during the month of December 2006. Using random sampling in Florida, a total of 501 responses were collected.Findings – Overall, the findings support the effectiveness of price promotions during holiday periods. Such awareness of the extensive practice of price promotions at stores can encourage holiday spending offline; additional...