Cutting Chai, Jugaad, and Here Pheri: towards UbiComp for a global community

Cutting Chai, Jugaad, and Here Pheri: towards UbiComp for a global community
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Cutting Chai、Jugaad 和 Here Pheri:面向全球社区迈向 UbiComp

DOI:
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发表时间:
2011
影响因子:
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通讯作者:
Nithya Sambasivan
Nithya Sambasivan
中科院分区:
计算机科学3区
文献类型:
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作者:
N. Rangaswamy;Nithya Sambasivan

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This paper attempts to re-imagine ubiquitous computing and technologies for populations in resource-poor, digitally unstable, and diversely literate environments. Extending UbiComp’s frame of reference to include any ICT with a ubiquitous presence, we articulate how technologies are adopted, accessed, used, and diffused in three urban slums of India. We showcase important local practices surrounding technology diffusion and their widespread implications for entrenching ICT use through sharing, learning, training, renewing, and extending use and access. We do this by discussing three main processes at the intersection of technology consumption, resource constraints, and cultural production specific to low-income communities in India: Cutting Chai or sharing technology ownership and maintenance to cut costs, Jugaad or workarounds in the face of resource constraints, and Here Pheri or gray market activity that subvert legal business processes. We also suggest a few design principles to provoke new kinds of inquiry and practice in the design and implementation of UbiComp for a global community.