Protocol Analysis as a Method for Analyzing Conversational Data.
Protocol Analysis as a Method for Analyzing Conversational Data.
复制标题
协议分析作为分析会话数据的方法。
DOI:
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发表时间:
1994
期刊:
影响因子:
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通讯作者:
Anita L. Vangelisti
中科院分区:
文献类型:
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作者:
Carlos G. Alemán;Anita L. Vangelisti
Protocol analysis, a technique that uses people's verbal reports about their cognitions as they engage in an assigned task, has been used in a number of applications to provide insight into how people mentally plan, assess, and carry opt those assignments. Using a system of networked computers where actors communicate with each other over terminals and simultaneously talk aloud their thoughts, researchers can gain insight into people's cognitions during conversations. Participants converse over a computer-mediated channel, while simultaneously providing verbal protocols about their thoughts. It takes participants at least two conversational sessions before they begin to feel comfortable using and interacting on a mediated system. Examples from protocol data and past research illustrate how plans, evaluation, attributions, and shared experiences are activated during conversations. Advantages of the design are: it offers a new sort of data; data collection is easy once conversationalists are acquainted with the system; and there is much potential for investigating questions about cognition and/or interaction. Limitations include: the extent to which verbal protocols reflect cognition specific to the conversation; the sheer amount of time and effort to transcribe the videotapes; and questions regarding participants' varying ability to provide oral protocols. Analysis of protocol concurrent to conversation through a computer-mediated channel offers a unique opportunity to map cognition during interaction. (Contains 11 references.) (RS) *********************************************************************** Reproductions supplied by EDRS are the best that can be made from the original document. ************************k********************************************** r Protocol Analysis 1 Protocol Analysis as a Method for Analyzing Conversational Data Carlos G. Aleman Becker Communication Studies Building University of Iowa Iowa City, IA ASTCALWY@UIAMVS Anita L. Vangelisti Department of Speech Communication University of Texas, Austin Austin, TX 78712 (512) 471-1921 "PERMISSION TO REPRODUCE THIS MATERIAL HAS BEEN GRANTED BY TO THE EDUCATIONAL RESOURCES INFORMATION CENTER (ERIC)." U.S. DEPARTMENT OF EDUCATION Office of Educational Research and Improvement EDUCATIONAL RESOURCES INFORMATION CENTER (ERIC) Li.s document has been reproduced as received from the person or organization originating it. 0 Minor changes have been made to improve reproduction quality. Points of view or opinions stated in this document do not necessarily represent official OERI position or policy RUNNING HEAD: Protocol Analysis \-1 Paper presented at tile Western Speech Communication Association -1/ February 24-27, 1994 San Jose, CA