Linking inter-organizational trust with logistics information integration and partner cooperation under environmental uncertainty
Linking inter-organizational trust with logistics information integration and partner cooperation under environmental uncertainty
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DOI：
10.1016/j.ijpe.2012.05.036
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发表时间：
2012-10
影响因子：
12
通讯作者：
Hsiao-Lan Wei;Christina W. Y. Wong;K. Lai
中科院分区：
文献类型：
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作者：
Hsiao-Lan Wei;Christina W. Y. Wong;K. Lai
许多组织已经进行了信息集成，以协调其物流活动。这样的物流信息集成服务于增强交易和关系机制，这对于物流链中的买方和供应商公司获得绩效是有用的。基于交易成本经济学和社会交换理论，我们提出并实证检验了物流信息集成和组织间信任之间的联系，以及它们对合作伙伴合作和买方和供应商绩效的影响，如果是这样，这些影响是否取决于环境的不确定性。我们的测试结果与调查数据收集的154个制造企业表明，物流信息集成和组织间的信任对买方和供应商的绩效，特别是当他们遇到不可预见的市场变化的价值。不管环境的不确定性有关的困难，在预测产品的需求，蚕食率，和技术进步，物流信息集成和组织间的信任，提供交易和关系的机制，有助于提高物流链中的性能。
Many organizations have undertaken information integration to coordinate their logistics activities. Such logistics information integration serves to enhance the transactional and relational mechanisms which are instrumental for buyer and supplier firms in the logistics chain to gain performance. Based on the transaction cost economics and social exchange theory, we propose and empirically test the link between logistics information integration and inter-organizational trust and their effects on partner cooperation and buyer and supplier performance, and if so, whether these effects are contingent on environmental uncertainty. Our test results with survey data collected from 154 manufacturing firms indicate the value of logistics information integration and inter-organizational trust on buyer and supplier performance particularly when they encounter unforeseen market changes. Regardless of the environmental uncertainty relating to the difficulty in predicting product demand, rate of cannibalization, and technological advancement, logistics information integration and inter-organizational trust are shown to provide transactional and relational mechanisms helpful for improving performance in the logistics chain.