The Negative Effect that Benefit Delay in Service Consumption Causes to a Customer and the Countermeasure against It
The Negative Effect that Benefit Delay in Service Consumption Causes to a Customer and the Countermeasure against It
复制标题
服务消费效益延迟对客户造成的负面影响及对策
DOI：
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发表时间：
2017
期刊：
影响因子：
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通讯作者：
藤村和宏
中科院分区：
文献类型：
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作者：
臼井哲也;星田剛;藤村和宏;石淵順也;臼井哲也;藤村和宏・尾崎冨美代;Tetsuya Usui;二宮麻里・濵満久;藤村和宏;Hidenori Sato and Kiyohiro Oki;藤村和宏
