An Artificially Intelligent Chat Agent That Answers Adolescents' Questions Related to Sex, Drugs, and Alcohol: An Exploratory Study
An Artificially Intelligent Chat Agent That Answers Adolescents' Questions Related to Sex, Drugs, and Alcohol: An Exploratory Study
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DOI：
10.1016/j.jadohealth.2010.09.002
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发表时间：
2011-05-01
影响因子：
7.6
通讯作者：
Grolleman, Jorne J.
中科院分区：
文献类型：
--
作者：
Crutzen, Rik;Peters, Gjalt-Jorn Y.;Grolleman, Jorne J.
目的：本研究的目的是调查，如果以及如何人工智能聊天代理（聊天机器人），回答有关性，毒品和酒精的问题，使用和评估的青少年，特别是在比较信息线和searchengine.Methods：一个样本的929名青少年（64%的女孩，平均年龄= 15），不同的城市化水平和教育水平，参加了这项研究。聊天机器人的使用是通过服务器注册来客观跟踪的。例如，在一个实施例中，与聊天机器人对话的频率和持续时间，查询的数量和主题），以及基于网络的问卷调查用于评估聊天机器人（例如，例如，在一个实施例中，匿名性，简洁性，易用性，趣味性，信息的质量和数量，以及速度的感知），并将其与信息线和搜索引擎进行比较。结果：聊天机器人达到了一般的高中参加者，而不仅仅是青少年与以前的经验有关的性，毒品，或酒精;这是有希望从知情决策的角度来看。频率（M = 11）和持续时间的对话（3：57分钟）是高和聊天机器人的积极评价，特别是在比较信息线和搜索引擎.Conclusion：使用聊天机器人在健康促进领域内有很大的潜力，以达到不同的青少年群体，并为他们提供与性，药物和酒精有关的问题的答案。(C)2011年青少年健康和医学协会。All rights reserved.
Purpose: The aim of this study was to investigate if and how an artificially intelligent chat agent (chatbot) that answers questions about sex, drugs, and alcohol is used and evaluated by adolescents, especially in comparison with information lines and search engines.Methods: A sample of 929 adolescents (64% girls, mean age = 15), varying in urbanization level and educational level, participated in this study. Use of the chatbot was objectively tracked through server registrations (e. g., frequency and duration of conversations with the chatbot, the number and topics of queries), and a web-based questionnaire was used to evaluate the chatbot (e. g., the perception of anonymity, conciseness, ease of use, fun, quality and quantity of information, and speed) and to compare it with information lines and search engines.Results: The chatbot reached high school attendees in general and not only adolescents with previous experience related to sex, drugs, or alcohol; this is promising from an informed decision-making point of view. Frequency (M = 11) and duration of conversations (3:57 minutes) was high and the chatbot was evaluated positively, especially in comparison with information lines and search engines.Conclusion: The use of chatbots within the field of health promotion has a large potential to reach a varied group of adolescents and to provide them with answers to their questions related to sex, drugs, and alcohol. (C) 2011 Society for Adolescent Health and Medicine. All rights reserved.