Students Usage of an Academic Library: a user survey conducted at the Main Library University of Peradeniya
Students Usage of an Academic Library: a user survey conducted at the Main Library University of Peradeniya
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学生对学术图书馆的使用情况：在佩拉德尼亚大学主图书馆进行的用户调查
DOI：
10.4038/jula.v14i1.2687
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发表时间：
2010
期刊：
影响因子：
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通讯作者：
C. Gunasekera
中科院分区：
文献类型：
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作者：
C. Gunasekera
由于大学图书馆致力于为用户提供优质的服务，因此必须与用户建立持续的对话。可用于评估图书馆服务的主要工具之一是用户调查。本研究旨在评估图书馆用户对当前信息服务和资源的满意度，同时确定用户需求。使用基于问卷的调查来收集数据。调查问卷分发给访问图书馆的 800 名本科生。研究发现，本科生对现有的图书馆资源、服务和设施总体感到满意。但调查进一步发现，图书馆资源和服务并没有被本科生充分利用。基于这些发现，建议开展全面的信息素养计划，以提高对电子信息资源的认识和使用。还建议图书馆在继续获取通用资料和参考资料的同时，增加电子信息资源的获取，以满足用户当前的研究需求。关键词：用户研究；用户需求；用户评价；大学图书馆的使用；学术图书馆的使用；本科生图书馆使用 doi：10.4038/jula.v14i1.2687 斯里兰卡大学图书馆员协会期刊。第 14 卷（第 1 期）。 2010年43-60
Since the university library is committed to provide an excellent service for its users, it has to develop an on-going dialog with the users. One of the main tools that can be used to assess the library services is the user surveys. This study was undertaken to assess library user satisfaction with current information services and resources while identifying user needs. A questionnaire based survey was used for data collection. The questionnaires were distributed among 800 undergraduates who visit the library. It was found that the undergraduates are overall satisfied with available library resources, services and facilities. But it further found that library resources and services are not being fully utilized by undergraduates. Based on these findings, it was recommended that a comprehensive information literacy program should be conducted to promote awareness and use of electronic information resources. It was also recommended that the library should increase the acquisition of electronic information sources while continuing to acquire general and reference materials to fulfill the current research needs of the users. Key words: User studies; User needs; User assessment; University library use; academic library use; undergraduate library use doi: 10.4038/jula.v14i1.2687 Journal of the University Librarians Association of Sri Lanka . Vol.14 (Issue 1). 2010 43-60