A risk management program based on full disclosure and trust: Does everyone win?

A risk management program based on full disclosure and trust: Does everyone win?
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基于充分披露和信任的风险管理计划:每个人都会赢吗?

DOI:
10.1007/s12019-001-0022-4
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发表时间:
2001
期刊:
Comprehensive therapy
影响因子:
--
通讯作者:
S. Kraman
S. Kraman
中科院分区:
--
文献类型:
--
作者:
S. Kraman

文献摘要

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当病人因错误或疏忽而受到伤害时,医院往往会将病人视为威胁。现在有理论和经验证据表明,充分披露、道歉和公平赔偿可以以较低的成本保护所有当事人。
When a patient is harmed by an error or negligence, hospitals tend to treat the patient as a threat. There is now theoretical and experiential evidence that fulldisclosure, apology and fair compensation may protect all parties at lower cost.