Remote communication amid the coronavirus pandemic: Optimizing interpersonal dynamics and team performance

Remote communication amid the coronavirus pandemic: Optimizing interpersonal dynamics and team performance
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冠状病毒大流行期间的远程通信:优化人际动态和团队绩效

DOI:
10.1017/iop.2021.10
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发表时间:
2021
期刊:
Industrial and Organizational Psychology
影响因子:
--
通讯作者:
E. King
E. King
中科院分区:
--
文献类型:
--
作者:
Isabel Bilotta;Shannon K. Cheng;Linnea C. Ng;Abby Corrington;Ivy Watson;Jensine Paoletti;Mikki R. Hebl;E. King

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[]几乎每个行业都经历过由于疫情的经济影响而导致的裁员、休假和其他不幸的人事决定(Voytko,2020)[]除了虚拟团队通常面临的一般挑战外,考虑到新冠肺炎大流行带来的独特挑战也很重要[]可能更难辨别信息是否被接收和理解,团队沟通过程可能受到损害(Cramton,2001;Gibson&Cohen,2003;Hertel Etal,2005)[]显然,向远程工作的转变可能会给新的虚拟团队带来多重挑战;然而,团队成员和经理可以使用多种策略来改善他们的虚拟团队体验
[ ]nearly every industry has witnessed layoffs, furloughs, and other unfortunate personnel decisions as a result of the economic fallout of the pandemic (Voytko, 2020) [ ]in addition to the challenges that virtual teams often face in general, it is also important to take into consideration the unique challenges that the COVID-19 pandemic presents [ ]it may be more difficult to discern whether messages are received and understood, and team communication processes may be impaired (Cramton, 2001;Gibson & Cohen, 2003;Hertel etal , 2005) [ ]it is clear that the shift to remote work can pose multiple challenges to new virtual teams;however, there are multiple strategies that team members and managers can use to improve their virtual team experiences