Core and Peripheral Employees in Hotel Operations
Core and Peripheral Employees in Hotel Operations
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酒店运营核心与外围员工
DOI：
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发表时间：
1989
期刊：
影响因子：
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通讯作者：
A. Lockwood
中科院分区：
文献类型：
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作者：
Y. Guerrier;A. Lockwood
本文讨论了工作弹性的方法，以及在酒店业使用核心和外围工人。它认为，酒店公司传统上忽视了建立一个核心劳动力，并诉诸于使用“外围”工人在关键的操作工作。它区分了酒店中可以找到的三组核心员工：公司核心员工，他们在酒店集团的一系列单位中发展自己的职业生涯;单位核心员工，他们仅限于单一酒店单位;以及运营核心员工，他们可以在一家酒店或多家酒店发展自己的职业生涯。发展这样一个业务核心的问题进行了讨论，是不发展它的后果。
This article discusses approaches to work flexibility and the use of core and peripheral workers in the hotel industry. It argues that hotel companies have traditionally neglected building a core workforce and resorted to using “peripheral” workers in key operative jobs. It distinguishes between three groups of core workers that can be found in hotels: company core staff, who make their careers across a range of units in a hotel group; unit core staff, who are limited to the single hotel unit; and operative core staff, who may develop their careers within one hotel or across a number of hotels. The problems of developing such an operative core are discussed, as are the consequences of not developing it.