Multilingual Groups: Effects of Linguistic Ostracism on Felt Rejection and Anger, Coworker Attraction, Perceived Team Potency, and Creative Performance
Multilingual Groups: Effects of Linguistic Ostracism on Felt Rejection and Anger, Coworker Attraction, Perceived Team Potency, and Creative Performance
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DOI：
10.1080/01973530903317177
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发表时间：
2009-01-01
影响因子：
2.4
通讯作者：
Rubin, Yonata S.
中科院分区：
文献类型：
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作者：
Dotan-Eliaz, Orly;Sommer, Kristin L.;Rubin, Yonata S.
我们将语言排斥 (LO) 定义为人们使用其他人无法理解的语言进行交谈的任何情况（与语言包容 [LI] 相反，在语言包容性中，人们使用其他人能够理解的语言进行交谈）。两名讲俄语的同伙让参与者接触到 LO 或 LI。然后，参与者执行一项创造力（头脑风暴）任务，期望单独评估或与小组重新聚集并集体评估。结果显示，与 LI 相比，LO 的目标报告了更多的拒绝和愤怒，对同事的吸引力较低，并且感知的团队效力较低。在小组工作条件下，社会自我效能感 (SSE) 高的目标在 LO 后表现更好（与 LI 相比），而社会自我效能感低的目标表现较差。对个人工作条件没有产生影响。目标的拒绝敏感性水平与 LO 后的激进想法呈正相关，但与 LI 无关。我们得出的结论是，LO 在心理上对目标有厌恶感，并妨碍那些对自己的社交能力缺乏信心的人基于群体的表现。讨论了未来的研究领域以及对多语言组织的影响。
We defined linguistic ostracism (LO) as any situation in which people converse in a language that others cannot understand (as opposed to linguistic inclusion [LI], in which people converse in a language that others do understand). Participants were exposed to either LO or LI by two Russian-speaking confederates. Participants then performed a creativity (brainstorming) task expecting to be evaluated individually or to reconvene with their groups and be evaluated collectively. Results revealed that targets of LO compared to LI reported more rejection and anger, less attraction toward their coworkers, and lower perceived team potency. In the group work condition, targets high in social self-efficacy (SSE) performed better following LO (compared to LI), whereas those low in SSE performed worse. No effects emerged in the individual work condition. Targets' levels of rejection sensitivity were positively associated with aggressively charged ideas following LO but not LI. We conclude that LO is psychologically aversive for targets and hampers group-based performance among those who lack confidence in their social abilities. Future areas of research as well as implications for multilingual organizations are discussed.