Digital Design Marginalization: New Perspectives on Designing Inclusive Interfaces

Digital Design Marginalization: New Perspectives on Designing Inclusive Interfaces
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数字设计边缘化:设计包容性界面的新视角

DOI:
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发表时间:
2021
期刊:
International Conference on Human Factors in Computing Systems
影响因子:
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通讯作者:
B. Neves
B. Neves
中科院分区:
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文献类型:
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作者:
Jaisie Sin;Rachel L. Franz;Cosmin Munteanu;B. Neves

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我们将数字设计边缘化(DDM)概念化为数字界面设计排除某些用户并导致其生活其他领域边缘化的过程。由于非包容性设计,许多代表性不足的用户在获得越来越多(有时完全是在线)的基本服务方面面临障碍,这些服务包括个人理财、医疗保健、社交连接和购物。这可能进一步延续“数字鸿沟”,这是一种基于技术的社会不平等形式,具有离线后果。我们引入边缘化设计这个术语来描述有助于DDM的设计。在本文中,我们专注于边缘化设计对老年人的影响,通过我们的研究和讨论的服务,可能有边缘化设计的老年人的例子。我们的目标是为设计师、服务提供商和政策制定者提供一个概念性的透镜,通过这个透镜,他们可以有目的地减少或避免数字边缘化用户群体。
We conceptualize Digital Design Marginalization (DDM) as the process in which a digital interface design excludes certain users and contributes to marginalization in other areas of their lives. Due to non-inclusive designs, many underrepresented users face barriers in accessing essential services that are moving increasingly, sometimes exclusively, online – services such as personal finance, healthcare, social connectivity, and shopping. This can further perpetuate the “digital divide,” a technology-based form of social inequality that has offline consequences. We introduce the term Marginalizing Design to describe designs that contribute to DDM. In this paper, we focus on the impact of Marginalizing Design on older adults through examples from our research and discussions of services that may have marginalizing designs for older adults. Our aim is to provide a conceptual lens for designers, service providers, and policy makers through which they can use to purposely lessen or avoid digitally marginalizing groups of users.
DOI: 10.1037/0022-3514.69.5.797
发表时间: 1995-11-01
影响因子: 7.6
作者:
STEELE, CM;ARONSON, J
通讯作者: ARONSON, J