Modern Service Industry and Crossover Services: Development and Trends in China
Modern Service Industry and Crossover Services: Development and Trends in China
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DOI：
10.1109/tsc.2015.2418765
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发表时间：
2016-09
影响因子：
8.1
通讯作者：
Zhaohui Wu;Jianwei Yin;Shuiguang Deng;Jian Wu;Ying Li;Liang Chen
中科院分区：
文献类型：
--
作者：
Zhaohui Wu;Jianwei Yin;Shuiguang Deng;Jian Wu;Ying Li;Liang Chen
现代服务业（MSI）是依托信息技术和现代管理理念的信息、知识密集型服务业。 MSI的发展对于推动全球经济快速发展、加快社会进步、构建创新型社会和和谐境界具有重要意义。本文首先结合全球MSI发展现状，介绍了中国MIS的历史和趋势。然后，基于对中国 62 家 MSI 相关上市公司的调查，提出了跨界服务的概念，这些公司的商业模式、产品和服务明显利用了这一概念。在阐述交叉业务的交叉性、融合性和复杂性等特点后，提出了一个技术框架，有利于解决交叉业务实现的科学问题和技术挑战。最后，阐述了一种新的基于云的中间件平台JTang++如何支持跨界服务的实现。
Modern service industry (MSI) is an information and knowledge intensive service industry, relying on information technology and modern management philosophy. The development of MSI is of high significance for promoting rapid global economy, accelerating social progress, and building an innovation-oriented society and harmonious realm. This paper first presents the history and trends of MIS in China in terms of the worldwide MSI development status. It then proposes the concept of Crossover Services based upon a survey of 62 MSI-related listed firms in China, whose business models, products, and services evidently exploit the concept. After elaborating on the crossover, convergence, and complex characteristics of crossover services, it proposes a technical framework that facilities addressing the scientific issues and technical challenges on crossover service realization. Finally, it illustrates how a new cloud-based middleware platform, named JTang++, supports the realization of crossover services.