Product Services Systems and Value Creation. Proceedings of the 6th CIRP Conference on Industrial Product-Service Systems Research on how to introduce the PSS Engineering into industry

Product Services Systems and Value Creation. Proceedings of the 6th CIRP Conference on Industrial Product-Service Systems Research on how to introduce the PSS Engineering into industry
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产品服务系统和价值创造。

DOI:
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发表时间:
2014
期刊:
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通讯作者:
R. Stark
R. Stark
中科院分区:
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文献类型:
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作者:
H. Nguyễn;Christian Schnürmacher;R. Stark

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综合提供工业产品和服务是公司区别于竞争对手从而提高竞争力的重要机会。为了支持新解决方案的开发,Muller引入了PSS开发方法,该方法提出了不同的PSS开发方法[2,3,4,5]。为了将这些方法引入工业,需要适当的方法。这种方法是在跨区域合作研究中心(CRC TR 29)B内开发的,它是基于与组织变革管理领域专家的合作结果、与其他CRC TR 29合作伙伴的沟通以及文献中的许多推动力。介绍了PSS开发方法的导入过程,包括企业文化的分析、参与者知识的分配、具体的导入模块和教学方法的选择以及开发过程支持组织的建立,详细描述了PSS开发方法的导入过程,本文将详细介绍其评估过程和得出的结论。
The integrated offering of industrial products and services is an important opportunity for companies to differentiate themselves from their competitors and thus increasing their competitiveness. To support the development of the novel solutions, Muller has introduced the PSS de velopment methodology, which proposes different methods for PSS development [2, 3, 4, 5]. To introduce these methods into industry an ap propriate approach is required. This approach has been developed within the Collaborative Research Center Transregio 29 (CRC TR29) b ased on the findings of collaboration work with experts in the field of organizational change management, the communication with other CRC TR29 partners and numerous impulses from literature. The approach describes the introduction process, which includes an analysis of the co rporate culture, the assignment of the needed knowledge to the involved players, the concrete introduction modules with chosen teaching meth ods and the establishment of a support organization for the development proc ess. The detailed description of the process of introducing PSS development methodology, its evaluation process and the derived findings will be presented in detail in this paper.