Reconceptualising employee silence
Reconceptualising employee silence
复制标题
重新定义员工沉默
DOI：
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发表时间：
2011
期刊：
影响因子：
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通讯作者：
A. Wilkinson
中科院分区：
文献类型：
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作者：
Jimmy Donaghey;Niall Cullinane;T. Dundon;A. Wilkinson
组织行为领域内关于员工沉默的文献越来越多。学者们研究了员工何时以及如何表达自己的声音，以及他们何时以及如何选择沉默。尽管提供了许多见解，但这一分析本质上是片面的，因为它将沉默解释为员工动机的产物。提供了对沉默的另一种解读，重点关注管理层的角色。使用非工会员工代表文献作为说明目的，考虑了管理层在构建员工沉默方面的重要性。重点强调的是，管理层可以通过议程设置和制度结构，对一系列问题保持沉默，从而将员工排除在发声过程之外。这些考虑因素被重新部署，以在概念框架中对员工沉默进行辩证解释，以协助进一步的研究和分析。
A growing literature has emerged on employee silence, located within the field of organisational behaviour. Scholars have investigated when and how employees articulate voice and when and how they will opt for silence. While offering many insights, this analysis is inherently one-sided in its interpretation of silence as a product of employee motivations. An alternative reading of silence is offered which focuses on the role of management. Using the non-union employee representation literature for illustrative purposes, the significance of management in structuring employee silence is considered. Highlighted are the ways in which management, through agenda-setting and institutional structures, can perpetuate silence over a range of issues, thereby organising employees out of the voice process. These considerations are redeployed to offer a dialectical interpretation of employee silence in a conceptual framework to assist further research and analysis.