On‐the‐job training: a key to human resource development
On‐the‐job training: a key to human resource development
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在职培训：人力资源开发的关键
DOI：
10.1108/01435129910276271
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发表时间：
1999
期刊：
影响因子：
--
通讯作者：
P. Jain
中科院分区：
文献类型：
--
作者：
P. Jain
介绍了作者最近进行的研究的主要结果：“在职培训：专业精神和生产力的工具”（博茨瓦纳国家图书馆服务的案例研究），该研究的目的是探索和确定图书馆工作人员的在职培训（OJT）需求。使用的工具是开放式调查问卷，然后进行访谈以消除歧义。数据收集后对调查问卷进行编码。人们发现这个程序更合适，因为参与者可以自由表达意见，而不受可用选择的影响。使用 MINI TAB 计算机程序分析数据。共有 64 名图书馆用户和 64 名图书馆工作人员（31 名专业人员和 33 名文凭持有者）接受了调查。主要的在职培训需求被确定为：信息技术、工作导向、客户服务/公共关系、营销/宣传、进修课程和管理技能。
Presents the main findings of the study recently conducted by the author: “On‐the‐job training: a tool for professionalism and productivity” (a case study of Botswana National Library Service), which was carried out in order to explore and identify on‐the‐job training (OJT) needs for library staff. The instrument used was an open‐ended questionnaire followed by interviews to eliminate ambiguities. Questionnaires were coded after data collection. This procedure was found to be more appropriate as participants were free to express opinions without being influenced by available choices. Data were analysed by using the MINI TAB computer program. A total of 64 library users and 64 library staff (31 professionals and 33 diploma holders) were surveyed. The main OJT training needs were identified as: information technology, job orientation, customer service/public relations, marketing/publicity, refresher courses and managerial skills.