Determinants of trust in supplier relations: Evidence from the automotive industry in Japan and the United States
Determinants of trust in supplier relations: Evidence from the automotive industry in Japan and the United States
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DOI：
10.1016/s0167-2681(97)00082-6
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发表时间：
1998-03
影响因子：
2.2
通讯作者：
M. Sako;S. Helper
中科院分区：
文献类型：
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作者：
M. Sako;S. Helper
本研究通过对汽车行业1000多家供应商的调查数据，检验了组织间信任的决定因素。利用交易成本经济学、博弈论和社会学交换理论，我们定义了信任，并推导了信任决定因素的模型。回归分析结果表明，信任的决定因素与机会主义的决定因素不同。美日之间的差异体现在三个方面：(i)日本供应商对信任的理解方式比美国更为复杂；（ii）日本的信任水平高于美国；（三）美日两国促进信任和削弱机会主义的因素存在差异。
This study examines the determinants of inter-organizational trust by using survey data from over 1000 suppliers in the automotive industry. Drawing on transaction cost economics, game theory and sociological exchange theory, we define trust and derive a model of its determinants. Regression analysis results indicate that determinants of trust are different from determinants of opportunism. US–Japanese differences are found in three respects: (i) the way trust is conceptualised by suppliers is more complex in Japan than in the US; (ii) the level of trust is higher in Japan than in the US; and (iii) the factors facilitating trust and those attenuating opportunism differ in the US and Japan.