User embracement with risk classification in an emergency care unit: an evaluative study.

User embracement with risk classification in an emergency care unit: an evaluative study.
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急诊室中风险分类的用户接受度:一项评估研究。

DOI:
10.1590/s1980-220x2017001303318
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发表时间:
2018
期刊:
Revista da Escola de Enfermagem da U S P
影响因子:
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通讯作者:
Luciana Bihain Hagemann de Malfussi
Luciana Bihain Hagemann de Malfussi
中科院分区:
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文献类型:
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作者:
Patrícia Madalena Vieira Hermida;E. Nascimento;M. E. Echevarría;Odaléa Maria Brüggemann;Luciana Bihain Hagemann de Malfussi

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目的从医护人员的角度描述急诊科风险分类对用户拥抱的结构、过程和结果的评价。方法在圣卡塔里纳开展的评价性、描述性、定量研究。使用经过验证和调整的工具收集数据,该工具由21个项目组成,分布在结构(设施)、过程(提供护理的活动和关系)和结果(护理效果)等维度。在分析中,应用了描述性统计量和平均排名和平均评分计算。结果37名被试被纳入调查。在评价的21个项目中,11个(52.4%)的平均排名在3 - 4之间,没有一个达到最高排名(5分)。“严重病例的优先顺序”和“根据病例严重程度进行初级护理”达到较高的平均排名(4.5),而“流程图讨论”的排名最低(2.1)。结构、过程和结果维度的平均得分分别为23.9、21.9和25.5,表明评价不稳定(17.5至26.1分)。结论用户对风险分类的接受是不稳定的,特别是对于从参与者那里获得较低满意度的过程。
Objective Describing the evaluation of the Structure, Process and Outcome of User Embracement with Risk Classification of an Emergency Care Unit from the perspective of physicians and nurses. Method An evaluative, descriptive, quantitative study developed in Santa Catarina. Data were collected using a validated and adapted instrument consisting of 21 items distributed in the dimensions of Structure (facilities), Process (activities and relationships in providing care) and Outcome (care effects). In the analysis, descriptive statistics and the Mean Ranking and Mean Score calculations were applied. Results The sample consisted of 37 participants. From the 21 evaluated items, 11 (52.4%) had a Mean Ranking between 3 and 4, and none of them reached the maximum ranking (5 points). "Prioritization of severe cases" and "Primary care according to the severity of the case" reached a higher Mean Ranking (4.5), while "Flowchart discussion" had the lowest Ranking (2.1). The dimensions of Structure, Process and Outcome reached mean scores of 23.9, 21.9 and 25.5, respectively, indicating a Precarious evaluation (17.5 to 26.1 points). Conclusion User Embracement with Risk Classification is precarious, especially regarding the Process which obtained a lower satisfaction level from the participants.