A BWM-based approach for customer-oriented product development with insufficient information and its application to 5 G smartphone design
A BWM-based approach for customer-oriented product development with insufficient information and its application to 5 G smartphone design
复制标题
基于BWM的信息不足的面向客户的产品开发方法及其在5G智能手机设计中的应用
DOI:
10.3233/jifs-210799
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发表时间:
2021
影响因子:
2
通讯作者:
Wu Ai-Ping
中科院分区:
文献类型:
--
作者:
Wang Fang;Li Hai-Mei;Li Yan-Lai;Wu Ai-Ping
Quality function deployment (QFD) is a customer-oriented tool for developing products. Based on the idea of the best-worst method (BWM), a novel model is developed to determine the relative importance ratings (RIRs) of customer requirements (CRs) with interval grey linguistic (IGL) information, which plays a significant role in QFD. CRs are rated with IGL variables, and the degree of greyness degree function that can be used to handle the IGL variables is defined based on the power utility function. Then, considering customer heterogeneity, a model is constructed to derive the RIRs of CRs by following the logic of the BWM. Finally, a case study of 5 G smartphone development is provided to verify the validity and the feasibility of the proposed method.
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影响因子:
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作者:
ZADEH, LA
通讯作者:
ZADEH, LA
DOI:
10.3390/ijerph14121561
发表时间:
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影响因子:
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10.1049/pbpo161e_ch3
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DOI:
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