Identifying the perceived barriers to participation in tertiary education among hospitality employees

Identifying the perceived barriers to participation in tertiary education among hospitality employees
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确定酒店业员工参与高等教育的障碍

DOI:
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发表时间:
2001
期刊:
影响因子:
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通讯作者:
J. Sillitoe
J. Sillitoe
中科院分区:
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文献类型:
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作者:
G. O’Mahony;J. Sillitoe

文献摘要

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一项调查发现了一些障碍,阻碍了一些酒店业员工利用正式的学习机会。这些障碍被归类为信息障碍、情境障碍、财务障碍、体制障碍或性格障碍,如果我们希望利用这些拥有现有技能的员工,并最大限度地发展他们的潜力,以便提供一支受过高等教育的劳动力队伍,能够提供该行业持续增长所需的服务标准,则需要进一步研究这些障碍。这项研究的其中一项影响,是建议各大专院校修改现行安排,以迎合这些学生的特殊需要,从而增加他们入学的机会。通过这样做,各院校可能能够增加其学生中有经验的行业人员的数量,从而加强它们对该行业未来发展的贡献。
Reports on an investigation which identified a number of barriers which deter some hospitality industry employees from taking advantage of formal study opportunities. These barriers, which are categorised as informational, situational, financial, institutional or dispositional, need to be examined further if we wish to capitalise on those employees with existing skills in the workforce and develop them to their maximum potential in order to provide a highly educated workforce capable of supplying the standards of service required for continued growth within the sector. Among the implications of this study is a suggestion that tertiary institutions increase access for these potential students by modifying existing arrangements to cater to their special needs. In so doing, institutions might be able to increase the number of experienced industry personnel in their student population, thus enhancing their contribution to the future development of the industry.