Acquiring COTS software selection requirements
Acquiring COTS software selection requirements
复制标题
获取 COTS 软件选择要求
DOI：
10.1109/icre.1998.667832
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发表时间：
1998
期刊：
影响因子：
--
通讯作者：
Cornelius Ncube
中科院分区：
文献类型：
--
作者：
N. Maiden;Cornelius Ncube
越来越多的组织从商业供应商处采购现成的系统。然而，成功地选择现成的系统来满足客户的要求仍然是有问题的。1992年伦敦救护车服务的惨败是一个众所周知的系统故障的例子，至少部分原因是产品选择不当。需求获取和产品选择需要新的方法和技术。作者提出了一种新的方法，它集成了来自多个学科的技术，从一个复杂的商业现成的产品选择的作者进行的工作中吸取的教训。他们报告了最近在选择一个复杂的商业现成软件系统以满足130多个客户要求方面的经验，以及从这一经验中吸取的教训。这些经验教训为PORE（面向需求的需求工程）的设计提供了信息，这是一种基于模板的需求获取方法。本文报告了其中的11个教训。特别关注的是在收购的要求，使这种选择，并解决方案，以避免这些问题在未来出现的典型问题。
An increasing number of organisations are procuring off-the-shelf systems from commercial suppliers. However, successful selection of off-the-shelf systems to fit customer requirements remains problematic. The London Ambulance Service fiasco in 1992 is a well-known example of system failure due, at least in part, to poor product selection. New methods and techniques for requirements acquisition and product selection are needed. The authors propose a new method which integrates techniques from several disciplines in response to lessons learned from a complex commercial off-the-shelf product selection exercise undertaken by the authors. They report on a recent experience in selecting a complex commercial off-the-shelf software system to be compliant with over 130 customer requirements, and lessons learned from the experience. These lessons learned inform design of PORE (Procurement-Oriented Requirements Engineering), a template-based method for requirements acquisition. This paper reports 11 of these lessons. Particular focus is put on the typical problems which arose during acquisition of requirements to enable this selection, and solutions to avoid these problems in the future.