Paramedics' Experiences and Coping Strategies When Encountering Critical Incidents
Paramedics' Experiences and Coping Strategies When Encountering Critical Incidents
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DOI：
10.1177/1049732313519867
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发表时间：
2014-02-01
影响因子：
3.2
通讯作者：
Yafe, Eli
中科院分区：
文献类型：
--
作者：
Avraham, Nira;Goldblatt, Hadass;Yafe, Eli
护理人员经常遇到危急事件（CI）。他们对这些遭遇的情感、认知和行为反应，在途中、期间和之后都会给他们带来各种各样的困难。我们的研究的目的是研究医护人员在以色列的一个大型紧急服务组织工作经历的CI和应对策略，他们用来处理这些经验。我们采访了这个组织的15名医护人员。通过数据分析，我们揭示了两个主要主题：（1）连接和分离之间的关系和（2）控制和缺乏控制的情况。护理人员，谁与他们的感情有关的病人和/或家庭在不同的CI，以及那些感觉到缺乏控制，经历了困难和负面的情绪。为了达到超然，他们使用了各种应对策略。那些经历了认知和功能控制的情况下，报告了一个积极的和授权的经验。
Paramedics frequently encounter critical incidents (CIs). Their emotional, cognitive, and behavioral responses to these encounters present them with a variety of difficulties on the way to, during, and after events. The aim of our study was to examine how paramedics working in a large emergency service organization in Israel experienced CIs and the coping strategies they used to deal with these experiences. We interviewed 15 paramedics from this organization. Through data analysis, we revealed two main themes: (1) between connection and detachment and (2) between control and lack of control of the situation. Paramedics, who connected with their feelings regarding the patient and/or the family in different CIs, as well as those who sensed a lack of control, experienced difficult and negative emotions. To achieve detachment, they used a variety of coping strategies. Those who experienced cognitive and functional control of the situation reported a positive and empowering experience.