Social media and disasters: a functional framework for social media use in disaster planning, response, and research
Social media and disasters: a functional framework for social media use in disaster planning, response, and research
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DOI：
10.1111/disa.12092
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发表时间：
2015-01-01
期刊：
影响因子：
3.2
通讯作者：
Griffith, Stanford A.
中科院分区：
文献类型：
--
作者：
Houston, J. Brian;Hawthorne, Joshua;Griffith, Stanford A.
2012- 2013年对在线、官方和科学文献进行了全面审查，以制定灾害社交媒体框架。该框架可用于促进灾害社交媒体工具的创建、灾害社交媒体实施流程的制定以及灾害社交媒体影响的科学研究。该框架中的灾难社交媒体用户包括社区、政府、个人、组织和媒体。确定了15种不同的灾害社交媒体用途，包括在灾害发生前编写和接收备灾信息和警报、发出信号和检测灾害，以及在灾害发生后（重新）联系社区成员。该框架表明，各种实体可以利用和制作灾害社交媒体内容。因此，灾害社交媒体的使用可以被概念化为发生在多个层面上，甚至在同一场灾害中。建议如何拟议的框架可以告知未来的灾害社会媒体的发展和研究。
A comprehensive review of online, official, and scientific literature was carried out in 2012-13 to develop a framework of disaster social media. This framework can be used to facilitate the creation of disaster social media tools, the formulation of disaster social media implementation processes, and the scientific study of disaster social media effects. Disaster social media users in the framework include communities, government, individuals, organisations, and media outlets. Fifteen distinct disaster social media uses were identified, ranging from preparing and receiving disaster preparedness information and warnings and signalling and detecting disasters prior to an event to (re)connecting community members following a disaster. The framework illustrates that a variety of entities may utilise and produce disaster social media content. Consequently, disaster social media use can be conceptualised as occurring at a number of levels, even within the same disaster. Suggestions are provided on how the proposed framework can inform future disaster social media development and research.