Developing Physician Communication Skills For Patient-Centered Care
Developing Physician Communication Skills For Patient-Centered Care
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DOI：
10.1377/hlthaff.2009.0450
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发表时间：
2010-07-01
期刊：
影响因子：
9.7
通讯作者：
Epstein, Ronald M.
中科院分区：
文献类型：
--
作者：
Levinson, Wendy;Lesser, Cara S.;Epstein, Ronald M.
在《患者保护和平价医疗法案》强调改善初级保健的推动下，人们对以患者为中心的医疗之家的热情日益高涨，这也增强了人们对如何提供以患者为中心的护理的兴趣。提供此类护理的关键是以患者为中心的沟通技巧。这些技能对患者满意度、治疗依从性和自我管理具有积极影响。它们可以在各级医学教育和执业医师中有效地教授。然而，大多数医生接受的沟通技巧培训有限。政策制定者和利益相关者可以利用培训补助、支付激励、认证要求和其他机制来发展和奖励以患者为中心的有效沟通。
Growing enthusiasm about patient-centered medical homes, fueled by the Patient Protection and Affordable Care Act's emphasis on improved primary care, has intensified interest in how to deliver patient-centered care. Essential to the delivery of such care are patient-centered communication skills. These skills have a positive impact on patient satisfaction, treatment adherence, and self-management. They can be effectively taught at all levels of medical education and to practicing physicians. Yet most physicians receive limited training in communication skills. Policy makers and stakeholders can leverage training grants, payment incentives, certification requirements, and other mechanisms to develop and reward effective patient-centered communication.