COVID-19 and China's Hotel Industry: Impacts, a Disaster Management Framework, and Post-Pandemic Agenda

COVID-19 and China's Hotel Industry: Impacts, a Disaster Management Framework, and Post-Pandemic Agenda
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DOI:
10.1016/j.ijhm.2020.102636
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发表时间:
2020-09-01
影响因子:
11.7
通讯作者:
Chon, Kaye
Chon, Kaye
中科院分区:
管理学2区
文献类型:
--
作者:
Hao, Fei;Xiao, Qu;Chon, Kaye

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该探索性研究回顾了2019冠状病毒病(COVID-19)大流行对中国酒店业的整体影响。本集团建议COVID-19管理框架,以制定抗疫阶段、原则及策略。本研究还认为,COVID-19将显著和永久地影响中国酒店业的四个主要方面-多业务和多渠道,产品设计和投资偏好,数字化和智能化转型以及市场洗牌。
This exploratory study reviews the overall impacts of coronavirus disease 2019 (COVID-19) pandemic on China's hotel industry. A COVID-19 management framework is proposed to address the anti-pandemic phases, principles, and strategies. This study also suggests that COVID-19 will significantly and permanently affect four major aspects of China's hotel industry-multi-business and multi-channels, product design and investment preference, digital and intelligent transformation, and market reshuffle.