Motivational configurations of cultural intelligence, social integration, and performance in global virtual teams
Motivational configurations of cultural intelligence, social integration, and performance in global virtual teams
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DOI：
10.1016/j.jbusres.2021.03.012
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发表时间：
2021-03-20
影响因子：
11.3
通讯作者：
Alon, Ilan
中科院分区：
文献类型：
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作者：
Richter, Nicole Franziska;Martin, Jonathan;Alon, Ilan
全球虚拟团队 (GVT) 是在跨国环境中由地理分散的团队成员通过电子方式连接的工作组，可能会受到社会融合程度较低的影响。然而，由于团队的多样性提供了更丰富的想法和解决问题的方法，他们也可能受益于处理信息能力的增强。我们认为团队成员的文化智商 (CQ) 对 GVT 中的社会融合做出积极贡献并提高绩效。使用来自 263 个 GVT 的数据，我们利用结构方程模型和必要条件分析来探索动机 CQ 与团队的社会融合和绩效之间的关联。结果确定了 GVT 团队成员的动机 CQ 的必备（瓶颈）和应该（驱动因素）水平。我们通过将团队 CQ 水平（团队平均、最低、最高和领导者 CQ）的变化与其社会融合和绩效联系起来，为 CQ 和 GVT 文献做出贡献。
Global virtual teams (GVTs), electronically connected workgroups of geographically dispersed team members in multinational settings, may suffer from less social integration. However, they may also benefit from an increased ability to process information due to a richer portfolio of ideas and problem-solving approaches that the team's diversity provides. We propose that the cultural intelligence (CQ) of team members contributes positively to social integration in GVTs and improves performance. Using data from 263 GVTs, we utilized both structural equation modeling and necessary condition analyses to explore the associations between motivational CQ and a team's social integration and performance. The results identified the must-have (bottlenecks) and should-have (drivers) levels of motivational CQ among team members in GVTs. We contribute to the CQ and GVT literature by linking variation in the team's CQ levels (team average, lowest, highest, and leader CQ) to its social integration and performance.