An assessment of business intelligence in public hospitals
An assessment of business intelligence in public hospitals
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DOI：
10.12821/ijispm050401
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发表时间：
2017-01-01
影响因子：
3.3
通讯作者：
Nyvang, Tom
中科院分区：
文献类型：
--
作者：
Gaardboe, Rikke;Sandalgaard, Niels;Nyvang, Tom
本文以丹麦的12家公立医院为例，对DeLone和姆克林的信息系统成功模式进行了实证检验。该研究旨在调查有助于商业智能（BI）成功的因素。1，352名BI最终用户回答了调查问卷。采用偏最小二乘结构方程模型对模型进行实证检验。我们发现，系统质量是积极和显着相关的使用和用户满意度，信息质量是积极和显着相关的用户满意度。用户满意度与个人影响力显著正相关。模型中的其他路径无关紧要。我们的研究结果还提供了实证支持的作用，用户满意度作为一种机制，调解信息质量或系统质量和个人的影响之间的关系。用户满意度不仅是信息系统成功模式的一个关键结构，而且也是一个中介。一般来说，该模型得到实证支持，因为它具有良好的拟合和预测价值。
In this paper, DeLone and McLean's information systems success model is empirically tested on 12 public hospitals in Denmark. The study aims to investigate the factors that contribute to business intelligence (BI) success. 1,352 BI endusers answered the questionnaire. A partial least square structural equation model was used to empirically test the model. We find that system quality is positively and significantly associated with use and user satisfaction, and that information quality is positively and significantly associated with user satisfaction. User satisfaction is positively and significantly related to individual impact. The other paths in the model are insignificant. Our findings also provide empirical support for the role of user satisfaction as a mechanism that mediates the relationship between information quality or system quality and individual impact. User satisfaction is not only a critical construct in the information systems success model but it also serves as a mediator. Generally, the model finds empirical support, as it has a good fit and predictive value.