Establishing content for a digital educational support group for new adolescent mothers in the Dominican Republic: a user-centered design approach.
Establishing content for a digital educational support group for new adolescent mothers in the Dominican Republic: a user-centered design approach.
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DOI：
10.1515/ijamh-2020-0054
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发表时间：
2020-08-27
影响因子：
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通讯作者：
Halpern M
中科院分区：
文献类型：
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作者：
Stonbraker S;Haight E;Soriano L;Guijosa L;Davison E;Bushley D;Messina L;Halpern M
随着改善健康的数字干预措施在全球范围内广泛普及，将目标最终用户纳入设计中至关重要。这有助于确保干预措施对目标人群产生最大的益处。为新的青少年母亲生成通过 WhatsApp 管理的数字教育支持小组的内容，并建立参与者的手机访问和 WhatsApp 使用。带着新生儿的青春期母亲。我们完成了一个以用户为中心的两个阶段的设计过程。在第一阶段设计会议中，参与者讨论了他们的产后经历并完成了一项活动来阐明他们的健康和福祉信息需求。在第二阶段会议中，参与者单独确定哪些健康信息主题对他们来说很重要，然后将所有主题作为一个组进行优先排序。第二阶段的参与者还完成了一份关于手机访问和 WhatsApp 使用的简短调查。第一阶段有 24 名参与者，其中 21 人完成了第二阶段。产后的优先健康和福祉信息主题被确定为：儿童生长和发育、了解宝宝、常见儿童疾病、母乳喂养、儿童营养、计划生育和自我护理。在第二阶段的参与者中，45% 的人可以使用手机，但没有人拥有数据套餐。通过数据包或 Wi-Fi 获得的蜂窝服务不一致。 30% 的参与者没有使用 WhatsApp 的经验。参与者确定了许多健康信息需求，这些需求将作为我们计划的数字支持小组的内容，并为全球医疗保健提供者提供宝贵的见解。不到一半的参与者能够稳定地使用手机，而且没有人能够可靠地使用手机服务。
As digital interventions to improve health become widespread globally, it is critical to include target end-users in their design. This can help ensure interventions are maximally beneficial among intended populations. To generate the content of a digital educational support group, administered through WhatsApp, for new adolescent mothers and establish participants’ cellular access and WhatsApp use. Adolescent mothers with new babies. We completed a two-phase user-centered design process. In phase I design sessions, participants discussed their postpartum experiences and completed an activity to elucidate their health and wellbeing information needs. In phase II sessions, participants individually identified which health information topics were important to them, then all topics were prioritized as a group. Phase II participants also completed a brief survey on cell phone access and WhatsApp use. Phase I included 24 participants, 21 of whom completed phase II. Priority health and wellbeing information topics in the postpartum period were identified as: child growth and development, understanding your baby, common childhood illnesses, breastfeeding, childhood nutrition, family planning, and self-care. Of phase II participants, 45% had cellular phone access and none had a data plan. Cellular service was inconsistently obtained with data packages or Wi-Fi. 30% of participants had no experience using WhatsApp. Participants identified numerous health information needs, which will serve as the content for our planned digital support group and provides valuable insight for health care providers globally. Less than half of participants had consistent cellular phone access, and none had reliable access to cellular service.